Success Stories

Streamlining Application Lifecycle Management for Cisco

Streamlining Application Lifecycle Management for Cisco

IHI delivered a tailored ALM platform that unified development workflows, enhanced compliance tracking, and enabled real-time performance insights—driving efficiency, collaboration, and visibility across the enterprise.

Overview

A leading global technology company required a custom Application Lifecycle Management (ALM) solution to enhance the efficiency, governance, and collaboration of its 6,000+ engineering team.

IHI designed and developed an enterprise-grade ALM platform to streamline software portfolio management, risk assessment, and cross-functional collaboration. The solution integrated intuitive navigation, robust data visualization, and real-time performance metrics, ensuring that engineers and product managers could make informed, data-driven decisions.

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Client

Sector

Retail & E-commerce

ProjectType

B2E

Services Provided

==The Challenge==

The company faced significant challenges in managing its complex software development lifecycle:

  • Fragmented ALM Tools: Lack of a unified application lifecycle management platform resulted in inefficiencies and siloed operations.
  • Risk Management & Compliance Issues: Tracking compliance and technical debt across thousands of projects was cumbersome.
  • Limited Cross-Functional Collaboration: Engineers, product managers, and QA teams struggled with misaligned workflows.
  • Complexity in Data Reporting: Leaders lacked clear visibility into project performance, KPIs, and risk factors.

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==The Solution==

IHI led the design and development of a custom ALM platform tailored to the company's unique software development needs.

Key Features Implemented:

  • End-to-End ALM Governance – Standardized software lifecycle workflows to align engineering, security, and compliance teams. 
  • Intelligent Risk Management Dashboard – Integrated real-time insights on security vulnerabilities, technical debt, and software performance. 
  • Streamlined Collaboration Hub – A centralized workspace for engineers, QA teams, and product managers to align on development priorities. 
  • Performance Tracking & KPI Monitoring – Built-in visual dashboards to track software release metrics, efficiency gains, and risk mitigation. ‍
  • Scalable UI Architecture – Designed an intuitive, user-friendly interface to support seamless adoption across 6,000+ users.

User-Centric Approach

IHI applied a human-centered design methodology to ensure that the ALM platform addressed real-world engineering challenges.

  • Ethnographic Research & User Interviews – Conducted in-depth research with engineers, PMs, and compliance officers to identify pain points. 
  • Iterative Prototyping & Usability Testing – Developed high-fidelity wireframes and tested workflows to optimize usability and efficiency. ‍
  • Data-Driven Decision Making – Designed AI-powered reporting tools that allowed executives to make informed strategic decisions.

==The Outcome==

The ALM platform significantly transformed software lifecycle management for the company:

  • 35% Increase in Engineering Efficiency – Reduced redundant workflows and optimized software development processes.
  • 40% Faster Risk Mitigation – Real-time compliance tracking improved issue resolution and security governance. 
  • Improved Cross-Functional Collaboration – Seamless alignment between engineering, QA, and product teams enhanced project velocity. ‍
  • Enterprise-Wide Adoption – Scalable UI and data-driven insights ensured company-wide engagement and operational success.