Industries

Healthcare

AI-Powered Healthcare Transformation: From Insight to Impact

Interface Human Inc. (IHI) partners with healthcare providers, insurers, and life sciences organizations to reimagine the patient journey, optimize clinical operations, and accelerate data-driven care. From telemedicine and diagnostics to patient portals and AI triage systems, our secure and intuitive platforms enhance outcomes, improve access, and streamline the delivery of care.

INDUSTRY:

Healthcare

*Industry Challenges & Trends*

Redefining Care in an Era of Complexity

  • Fragmented Patient Data & Legacy EHR Systems: Siloed records and rigid software limit care coordination and population health strategies.
  • Rising Administrative Burdens: Clinical teams face burnout from excessive documentation, approvals, and compliance management.
  • AI Hype vs. Practical Impact: Many systems lack actionable AI that integrates cleanly into clinical workflows and meets real-world needs.
  • Patient Engagement Gaps: Digital tools often fail to meet accessibility, literacy, or personalization standards, leaving patients disconnected.
  • Security & Compliance Pressure: HIPAA, HITRUST, and other regulations require airtight data governance in rapidly evolving tech stacks.

*IHI's Expertise & Solutions*

Enhancing Care Delivery with Smart, Scalable Technologies

  1. AI-Enabled Telehealth & Remote Monitoring Platforms
    IHI built a field-ready telemedicine solution for the Department of Defense, enabling real-time triage, patient tracking, and clinical access across mobile, edge, and offline environments.
  2. Patient Portals & Behavior-Based Engagement Tools
    We design role-specific portals that personalize experiences for patients, caregivers, and providers—supporting appointment scheduling, care plans, and feedback loops powered by AI.
  3. Clinical Data Intelligence & Predictive Insights
    Our analytics platforms integrate EHR, claims, and population data to surface trends, reduce readmissions, and forecast resource needs with explainable machine learning.
  4. Automation of Back-Office & Clinical Workflows
    IHI reduces administrative burden through robotic process automation (RPA) and NLP-driven tools for intake, documentation, prior authorizations, and real-time claim validation.

*Key Offerings*

Digital Solutions Built for Health System Resilience and Scale

  • Telemedicine & Virtual Care Platforms: Secure, device-agnostic video and mobile care with offline capabilities and clinical decision support.
  • Patient Experience & Portal Redesign: Human-centered UX that drives engagement, literacy, and equity across demographics.
  • AI-Driven Diagnostics & Early Intervention Tools: Predictive models that assist with triage, chronic disease management, and clinical risk scoring.
  • Clinical & Operational Dashboards: Real-time command centers for tracking admissions, staffing, readmissions, and compliance KPIs.
  • Back-Office Automation for Claims & Prior Auths: NLP and AI tools to streamline high-friction workflows in billing and pre-approval.
  • HIPAA-Compliant Cloud & Data Integration: Secure, interoperable systems connecting EHRs, payers, labs, and third-party services.

Related Success Stories:

Advancing Critical Care with a DoD Web Application for Real-Time Medical Data

IHI partnered with the DoD to deliver a real-time, AI-powered telemedicine platform that modernized critical care transport—enhancing speed, accuracy, and survival from the point of injury to definitive care.

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