Incident Response & ==Cyber Resilience==
Managed Detection & Response (MDR / SOC)
Security incidents are inevitable—but unprepared organizations suffer the most. The difference between a contained event and a catastrophic breach often comes down to preparation: having plans in place, teams that know their roles, and the ability to recover quickly. At IHI, we help organizations build response capabilities and resilience before a real incident occurs.
*Our Approach:*
==Response Readiness== Before You Need It
IHI's Incident Response & Resilience framework prepares organizations to handle security incidents effectively, minimizing impact and accelerating recovery through planning, practice, and continuous improvement. Our team would develop the plans, playbooks, and organizational muscle memory your team needs to detect, contain, and recover from security incidents, without panic, confusion, or extended downtime.
The IHI Incident Readiness Model
1. Response Planning & Playbook Development
Develop comprehensive incident response plans and scenario-specific playbooks tailored to your environment and threat landscape.
2. Tabletop Exercises & Simulations
Test plans and build team readiness through realistic exercises that expose gaps and build confidence before real incidents occur.
3. Response Execution & Coordination
When incidents happen, coordinate response activities—or activate retainer support for hands-on incident response expertise.
4. Post-Incident Analysis & Improvement
Conduct thorough post-incident reviews to identify root causes, improve defenses, and refine response capabilities.
Preparation & ==Planning==
Building Your Response Foundation
- Incident Response Plan Development: Comprehensive IR plans that define roles, responsibilities, communication protocols, and escalation procedures for your organization.
- Scenario-Specific Playbooks: Detailed playbooks for common incident types—ransomware, data breach, insider threat, business email compromise—with step-by-step response procedures.
- Communication & Escalation Frameworks: Clear protocols for internal communication, leadership notification, legal coordination, and external stakeholder management during incidents.
- Compliance-Aligned Documentation: IR plans and procedures that meet CMMC, NIST 800-171, and related requirements for incident handling and reporting.
Testing & ==Organizational Readiness==
Practice Before the Real Thing
- Tabletop Exercises: Facilitated exercises that walk leadership and response teams through realistic incident scenarios, testing decision-making and coordination without operational disruption.
- Technical Simulations: Hands-on exercises for technical teams that test detection, containment, and recovery procedures against simulated threats.
- Cross-Functional Coordination Drills: Exercises that bring together IT, security, legal, communications, and leadership to practice coordinated response across organizational boundaries.
- Gap Identification & Remediation: Post-exercise analysis that identifies weaknesses in plans, tools, and team readiness—with actionable recommendations for improvement.
Response Support & ==Recovery==
When Incidents Happen
- Incident Response Retainers: Pre-established agreements that ensure rapid access to experienced incident responders when you need them most.
- Response Coordination & Support: During active incidents, coordination support to help your team contain threats, preserve evidence, and execute recovery procedures.
- Post-Incident Analysis & Reporting: Thorough root cause analysis, lessons learned documentation, and recommendations to prevent recurrence.
- Recovery & Resilience Planning: Business continuity and disaster recovery planning that ensures your organization can restore operations quickly after an incident.
Teams That Know How to Respond, Recover, and Improve
Preparation Over Panic
Plans and practice that ensure your team responds effectively, not reactively.
Faster Containment & Recovery
Trained teams and tested playbooks that reduce incident duration and business impact.
Continuous Improvement
Post-incident analysis that strengthens defenses and refines response capabilities over time.
Compliance-Ready Incident Handling
Documentation and procedures that meet regulatory requirements for incident response and reporting.
Ready to ==prepare your response capabilities==?
Let's Build Your Incident Response Readiness
Whether you need to develop incident response plans, test your team's readiness through tabletop exercises, or establish retainer support for when incidents occur, IHI helps you prepare before the crisis hits.